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This website is not owned or operated by TENGA Co., Ltd.

 

100% Satisfaction Guarantee

We stand behind everything we sell. If you are not satisfied with your online purchase, you can return any item for any reason whatsoever during the first 30 days of ownership. Our customer service representatives will work with you to find the best solution for your situation by: replacing the original item or providing a refund. Refunds are provided as a store credit or credit card refund, less 20% processing fee.

To use our guarantee program, Click Here to Contact Customer Service. All product returns require a Return Merchandise Authorization, (RMA) number. Customer service representatives will provide shipping instructions. Do not repackage the order and return it to the "shipped from" address.  Your refund will be processed as soon as your items are received.

Undeliverable Orders

Please take care in providing your shipping information. What you provide is exactly how your shipping label will be printed. Orders returned to us as undeliverable will result in a 20% processing fee and no shipping refund will be issued. If you decide to have the product re-delivered to a different address (US addresses only), an additional shipping/handling fee of $10 will apply for US shipping addresses.





WARNING!!
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This site contains sexually oriented adult material intended for individuals 18 years of age or older and of legal age to view sexually explicit material as determined by the local and national laws of the region in which you reside. If you are not yet 18, if adult material offends you, or if you are accessing this site from any country or locale where adult material is specifically prohibited by law, do not enter this site. All featured models are 18 years of age or older.

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